1. Operator and acceptance
PUBLISERE develops and provides business software and digital services. These terms govern the website and, if separately enabled and contracted, the platform. Specific agreements, orders or supplementary terms also apply. Persons accepting on behalf of an organization must be authorized.
2. Product and availability
PUBLISERE is developing a multi-tenant CRM/ERP with contact, scheduling, operations, reporting, communication and automation modules. Features vary by plan, region, customer and development stage; planned integrations are not promised until expressly enabled. Services may occasionally require maintenance or experience interruptions.
3. Accounts and permissions
Customer organizations manage their authorized administrators, users, roles, locations and access rights. Customers must protect credentials and may not use shared accounts or bypass cross-tenant restrictions.
4. Customer data and confidentiality
Customers retain their rights in their content and must ensure legal authority to upload and process third-party data. Where relevant, PUBLISERE processes data on documented customer instructions under applicable agreements. Clinical modules require professional secrecy and compliance with health law. PUBLISERE clinical software does not replace medical judgment or provide medical advice.
5. Messaging integrations
Connections with WhatsApp Business Platform, Meta, Instagram, Facebook, Telegram, email and other services depend on third-party authorizations and rules. Customers must comply with messaging consent, opt-outs, anti-spam rules and any applicable template and messaging windows. Revoking authorization may disable connectivity. PUBLISERE does not claim Meta partner status unless formally obtained.
6. Acceptable use
Unauthorized access, impersonation, spam, harassment, fraud, unlawful data collection, malware, abusive extraction and interference with service security are prohibited. Accounts may be restricted for legitimate security or compliance reasons under applicable agreements and law.
7. Plans and payments
Prices, taxes, currency, renewals, trials and cancellations are governed by an accepted quote or contract, not by this page alone. Third-party messaging charges may be separate. Data export and cancellations follow contractual and legal terms.
8. Intellectual property
PUBLISERE software, branding and original design remain with their respective owners or licensors. Customers receive only the contracted usage rights and retain appropriate rights over content they lawfully upload.
9. Security and liability
Appropriate safeguards are applied, but no service can guarantee zero failures or interruptions. Service levels, warranties and limitations are governed by written agreements and mandatory law. Nothing here waives non-waivable consumer or privacy rights.
10. Termination and data
On termination, applicable agreements and law govern permitted export, deletion and lawful retention. Disconnecting a messaging channel does not automatically erase information lawfully retained by other independent controllers.
11. Applicable law and contact
Applicable laws, including Ecuadorian law when relevant, govern these terms subject to mandatory rules and valid jurisdiction agreements. Material updates will be notified as appropriate. Questions: info@publisere.com.
For personal data requests, reach our privacy contact directly.
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